Exchanges will be for same style in a different size or defective merchandise ONLY.  The majority of our merchandise is exchangeable provided that it has not been worn, the tags are still attached and it is in the original packaging.  Thongs, g-strings, panties and items of like nature are not returnable due to health regulations and retail laws.    Please contact us by email if you need to exchange an item.  Shipping charges for exchanges will be billed to your credit card unless the exchange is due to defective merchandise.  Exchange requests must be made within 10 business days of delivery (Exchange requests during and after holiday periods are an exception. We realize when buying gifts, sometimes the right size or style is difficult. We will gladly honor exchange requests during these times or extend a store credit via gift certificate.)

No exchange or return will be accepted if the product shows wear or damage from misuse, or if the tags are not still attached.   Returns must be approved by our customer service manager on an individual basis and will be issued store credit upon approval.

Orders cancelled, shipments refused and authorized returns are subject to a 15% restocking charge.  Shipping charges are non-refundable.

Please use our size charts before selecting your size.  Our sizes run small in comparison to most stores.  One size items do not fit all.  If you have doubts about how something will fit you, email us or phone us.  We will be glad to assist you in making the right choice.

Proper billing information as it appears on your credit card statement as well as your correct e-mail address and telephone number are required or there will be delays in processing your order.   Due to the large amount of fraudulent internet credit card transactions, any order being delivered to other than the billing address will receive phone call verification from our billing department to the charge card owner for billing authorization.

All orders are shipped in plain packaging via UPS or USPS.   We cannot ship to PO Boxes, a valid delivery street address must be provided for shipping.   All orders are processed, not to be confused with shipped, within 2 business days of you placing it.   Once your order is shipped, we will provide you with a tracking number.   Normal delivery time averages 5 business days from the time it leaves our premises.   International orders are subject to customs inspection and may take up to 2 weeks for delivery.   Please note: Choosing UPS 2 Day Air does not necessarily mean you will have your order 2 days after you place it.  We do our best to ship every order within 24 hours of receiving it, however, it is not always humanly possible.  During holiday busy times such as Christmas, New Years, Valentine's Day and Halloween, we advise you to order early as during these periods we are extremely busy and our inventory changes rapidly. If you need something by a specific date, call or email us.  We'll do our best to accommodate your needs. Shipping times are not guaranteed.

Due to the extensive range of styles and colors we offer, it is impossible to keep every item constantly in stock.   Please contact us by email or phone if you need your order sooner for special arrangements.   Your order will be filled with the items we have in stock and shipped as soon as possible.   You are only charged for what is shipped.   If you wish to reserve an item that is on backorder, let us know and we will notify you of when the item is in stock once again.

There is a $20.00 minimum on all orders. This excludes shipping.   This enables us to keep our prices low for your benefit.   We have a huge selection of quality apparel, leather lingerie and sexy clothes at rock bottom bargain prices.   Take advantage of this on every order! We calculate shipping by the actual weight of your order which also contributes to our great prices.   We don't inflate the price of all our merchandise to cover shipping costs.   It's not fair to you, our clients.

*Discounts apply on order subtotals, excluding shipping and tax. Order discounts are calculated and applied in U.S. dollars.

Our credit card transactions are handled by PayPal secure online processing service.  Please refer to Paypal Terms of Service for details on their payment processing.

By placing an order in our store, you are confirming your agreement with these Terms and Conditions.  Leather Lust reserves the right to change these Terms and Conditions at any time should circumstances warrant such.

Your IP address is recorded as well as the time you place your order. Any attempts of fraudulent activity will be traced via your ISP and we will prosecute to the fullest extent of the laws of our country as well as notifying your local authorities for those who attempt fraudulent activity from outside the United States. Any questions in regards to our store policy may be directed to our customer service department contact form.